Privacy Policy

Last Updated: October 25, 2026

Gigi's Alpaca Farm, LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, book an Alpaca Adventure, or make a purchase in our online Farm Store, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: When you book a farm tour, submit a contact form, or make a purchase, we may collect personally identifiable information such as your first and last name, email address, postal address, and telephone number.
• Payment Information: When you make a purchase through our Farm Store, your payment and credit card information is processed securely by our third-party payment processor (e.g., Stripe). We do not directly store your full credit card number on our servers.
• Usage Data: As you navigate through and interact with our website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our website and information about your computer and internet connection (such as your IP address, operating system, and browser type).

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our website and its contents to you.
• To process and fulfill your tour booking requests and Farm Store orders.
• To communicate with you regarding your bookings, orders, or inquiries (e.g., sending confirmation emails or weather-related schedule changes).
• To provide you with information, products, or services that you request from us.
• To notify you about changes to our website or any products or services we offer or provide though it.
• To fulfill any other purpose for which you provide it.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To contractors, service providers, and other third parties we use to support our business (such as secure payment processors and website hosting partners) who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Gigi's Alpaca Farm, LLC, our customers, or others.

4. Data Security

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

5. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page.

6. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Gigi's Alpaca Farm, LLC

490 Mill St.
Urbana, Missouri 65767

Email: gigi@gigisalpaca.com

Phone: (816) 519-6006